Presented by the Pharmacy Podcast Network | Sponsored by Eyecon by RxSafe
The “Building Your LTC Pharmacy at Home Business” 3-part podcast series delivers a comprehensive guide for independent pharmacy owners ready to redefine patient care and grow sustainable revenue through Long-Term Care at Home (LTC-at-Home) services.
🔹 The Foundation
We explored the core elements of launching LTC-at-Home, from identifying high-acuity patients and deploying sync programs with specialized packaging to establishing referral networks and proving clinical value to payers. Guests Matthew Gilbert (RxSafe) and Paul Shelton (PharmaComplete) laid the groundwork for what a scalable, patient-centric LTC model looks like.
🔹 The Infrastructure
Jennifer Whalen (Medsense), Susan Rhoads & Cole Page (GeriMed), and Brian Glaves (RxSafe Eyecon) broke down the tech, workflow, and financial systems pharmacies need to succeed. We covered billing shifts, reimbursement best practices, compliance tools, and how automation like Eyecon ensures accurate, efficient medication dispensing and documentation.
🔹 The Blueprint for Scaling
In the final episode, Joe Moose (Moose Pharmacy) and Joe Williams (APEX Pharmacy Consulting) delivered a 5-step strategy to lead the LTC-at-Home movement, empowering pharmacies to move beyond retail and into purpose-driven care. From integration into care teams to standing out in competitive markets, this episode provided actionable insights to build impact and profit.
Building Your LTC Pharmacy at Home Business (PART 1)
In this powerful kickoff to our three-part series “Building Your LTC Pharmacy at Home Business,” we welcome two industry leaders shaping the future of pharmacy delivery and care: Matthew Gilbert of RxSafe and Paul Shelton, CEO of PharmaComplete Consulting and President of the LTC@Home Pharmacy Network. As the demand for healthcare-at-home grows, this episode outlines how community pharmacies can leverage technology, clinical services, and operational workflows to care for medically complex patients in their homes — and get properly reimbursed.
Building Your LTC Pharmacy at Home Business (Part 2)
In Part 2 of our special three-part series “Building Your LTC Pharmacy at Home Business,” we go beyond the vision and focus on the systems that make long-term care at home work — financially, operationally, and clinically. This episode features insights from top leaders in pharmacy program development and technology:
- Jennifer Whalen, MBA – Medsense, guiding us through payer alignment, compliance, and program structure.
- Susan Rhoads & Cole Page – GeriMed, on how they’ve helped hundreds of community pharmacies shift into reimbursable LTC care models.
- Brian Glaves – RxSafe Eyecon, breaking down how automation and verification tools drive accurate dispensing, documentation, and revenue capture.
Building Your LTC Pharmacy at Home Business (Part 3)
In Part 3 of our Eyecon by RxSafe-sponsored series, we dive deep into how independently owned pharmacies can scale their business and impact patient lives by expanding into Long-Term Care at Home (LTC-at-Home). Joined by industry leaders Joe Moose of Moose Pharmacy and Joe Williams of APEX Pharmacy Consulting, we break down the Top 5 ways community pharmacies can lead the LTC-at-Home movement — offering actionable strategies to support medically complex patients, differentiate services, and integrate more deeply into the care team.
