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Pharmacy Technology Enhanced by Customer Experience Assurance

Our next installment of the 2017 McKesson Pharmacy Systems Podcast Series is an interview with Pharmacy Owner Paul Fulmer, PharmD and Mary Gregory […]

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January 11, 2018 Community Pharmacy, Technology

Our next installment of the 2017 McKesson Pharmacy Systems Podcast Series is an interview with Pharmacy Owner Paul Fulmer, PharmD and Mary Gregory VP Customer Experience at McKesson Pharmacy Systems.

We discuss the importance of Customer Care & ensuring the pharmacy owner has accessible resources to maximize the effectiveness of the technology platforms.

About Paul Fulmer, PharmD:

Paul graduated from UNMC in 2007 and began working at Noble Drug alongside his father, Kim, that same year. Paul is the Pharmacist-In-Charge and has operated Fulmer U-Save Pharmacy since it’s purchase in 2011. Paul enjoys spending time with his family, sports, and hunting.

Mary Gregory is a 20+ year McKesson patient & customer advocate champion. Mary currently serves as the Vice President of Customer Experience at McKesson Pharmacy Systems.

About the Pharmacy Podcast Series:

McKesson Pharmacy Technology & Services (MPTS) partnered with the Pharmacy Podcast Network to produce a special Podcast Series during the 2017 McKesson ideaShare in New Orleans, La. This series will include 12 podcast episodes featuring interviews from MPTS customers, as well as thought leadership from industry experts.

https://marketing.mckesson.com/2017-MPTS-Pharmacy-Podcast-Series.html